"Dear IQ toys team,
I wanted to let you know that I received the bicycle part today as promised.
Thank you for everything that you did to ensure that we got the part on time (before we went away). = )
Your customer service is as good as your products are, and that is what puts you ahead of the rest. You and your team have been lovely to deal with, and we wish you all the best.
We will continue to pass on the word about your store to all of my "mommy" friends
"
